What should be done if a client experiences discomfort during a service?

If a client experiences discomfort during a service, stopping the service immediately and assessing the situation is the most appropriate response. This action prioritizes the client's wellbeing and ensures that any concerns or issues they are experiencing are addressed promptly. By halting the service, the barber can directly inquire about the source of the discomfort and determine if it is something that can be easily resolved or if further action is necessary. This approach demonstrates professionalism and care for the client's comfort and safety.

Continuing the service while asking for feedback might overlook the importance of addressing the client's immediate discomfort. Ignoring the issue altogether could lead to greater dissatisfaction and potential harm, and offering a discount as a solution does not rectify the discomfort being experienced; instead, it may lead the client to feel undervalued. Therefore, stopping the service to assess the situation is not only the best practice but also reinforces a strong client-barber relationship based on concern and respect.